Privacy Policy

Stuff’d Cookies (“Stuff’d”, “we”, “us”) runs mystuffdcookies.com. This policy explains what information we collect when you visit our website, place an order or contact us, how we use it, and the choices you have. We keep things simple: we only ask for what we need to bake and get your cookies to you.

Information we collect

When you place an order, we collect:

• Your name and email address
• Your phone number (optional)
• Your pickup or delivery date and whether you chose pickup or local delivery
• The cookies and boxes you ordered and the order total
• Any notes you add, such as allergy information or a gift message

When you use our contact form, we collect your name, email address, the topic you choose and your message.

When you email us at one of our addresses, we receive your email address and whatever you include in your message.

Your cart is saved only in your own browser (using your browser’s local storage) so it’s still there if you reload the page. It is not sent to us until you place an order.

Automatically, like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type and the pages requested, to deliver and secure the site.

How we use your information

• To prepare, bake and deliver or hand over your order
• To confirm your order and contact you about it
• To reply to your questions, custom or party order requests and feedback
• To take care with allergies or special requests you tell us about
• To understand how our website is used so we can improve it
• To keep basic records of our sales

We do not sell your personal information, and we don’t share it with anyone for their own marketing.

How long we keep information

We keep order and contact emails for as long as we need them to fulfil your order, answer your questions and keep reasonable business records. If you’d like us to delete your information, email support@mystuffdcookies.com, unless we need to keep it for legal or accounting reasons.

Keeping your information safe

Our website is served over a secure, encrypted connection (HTTPS), and we only use reputable providers to handle your information. No method of sending or storing data online is 100% secure, but we take reasonable care to protect what you share with us.

Children

Our website is not intended for children under 13, and we don’t knowingly collect personal information from them. If you believe a child has sent us information, please contact us and we’ll delete it.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact us